We are currently experiencing grace period expiration issues and unable to activate online or manually. Solution: Go to the Options menu in the Management Application and enable this option. 3. Milestone Systems XProtect® VMS 2021 R1. lic extension received per email; A Milestone Care coverage XProtect LPR licenses. The process takes place: On the My Milestone portal. the user cannot see the alarm in the alarm list in XProtect Smart Client. You can activate your licenses online or offline:In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. Upgrade to a newer version of an XProtect VMS product, including service releases. Android - Tap Add server to scan the. Activate licenses after grace period. Integrate any number of Code Blue emergency intercoms and speakerphones. The activation process sends Milestone the MAC addresses of the cameras and a license key is generated for each of those MAC addresses. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is • where you see how many used and free licenses you have Add hardware devices To add more cameras after having run the Getting Started wizard, do the following: 1. - File types present in XProtect Corporate (all C-code products; this line of products is now called XProtect VMS): . Milestone decides each request on an individual basis. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. Integrator. Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video. Settings for Android. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communicationOption #1. 2. Click Start and then Control Panel. See the full list of devices for XProtect and Milestone Husky™ Customer Dashboard Register and see active software license codecs (SLCs)XProtect Download Manager. To get started, download the software from our website ( ). " Select "Offline" and then "Import license for activation". At the time of this writing, the above address is resolved as a CNAME for the A-record "4. License information overview. App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. The problem is caused by RTSP authentication enabled on the device (and the Axis One-Click driver being unable to handle this). On the left-hand menu, go to "License Information". lrq (license request file). Try to install the Log Server one more time. The following control(s) provide additional guidance: NIST SP 800-53 AC-2 Account. However I failed to login with my milestone account. Software and system components. Step 3 & 4 - Migrate the database to the desired system and install SQL Studio on it. Automatic license activation is enabled and. Get help from our solution. XProtect extensions, and licenses. Solution: From the tray icon, make sure your that your recording server is running and verify that you can view live. MilestonePSTools PowerShell Module Description. INTERMEDIATE. About automatic license activation. License activation (explained) 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 أرشفة- Note: For details about "Milestone Management Server — possible Remote Code Execution by an authenticated user", check KB 54813. Note: After replacing the DLLs, restart the hardware where XProtect is running. lic file that you got earlier. 2. See full product comparison chart for more details. Single site 3rd party integrations Free full-featured VMS get it here SEE COMPARISON CHART THIS IS XPROTECT ESSENTIAL+ XProtect ® Essential+ is a full-featured. Tip: If you plan to use online activation when you activate your licenses, make sure you use the same user name (e-mail address) and password that you used when you registered theIf you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. Use this tool to get a visual overview of the main differences between XProtect products. Then, click the Export button and save the . Support Supported Devices; Milestone SupportAll Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. 20. Milestone recommends that you activate your licenses before you make the final adjustments to your devices' setup. The license activation key provided by Milestone. We would like to show you a description here but the site won’t allow us. The new XProtect 2022 R3 VMS update builds upon previous innovations to deliver a streamlined, integrated, easy-to-use, yet very powerful user experience. The Recording Server service uses port 9001 to listen to requests from the Management Server service. There are several steps in the license activation process. At the top right of the license details page, click the Get Initial LIC link. The Smart Client manual is your one-stop-shop for all the basics like how to navigate different cameras. . Communication between internal processes on the server. Description. Step 8 - Modify connection strings in the Windows registry on the XProtect VMS machine. Easy license activation. config file with a plain text editor and change ClientTokenTimoutMinutes to a new value that you need. KB 20541: XProtect Smart Client 2020 R1 cumulative patch; Others. Specify the complexity of the code that you want the system to. After this period, the code is invalid and the user has to request for a new code. If you purchase XProtect Access Control Module, you need a license for each door you want to configure for access control. lic file. lrq file. Milestone recommends that you enable automatic license activation. Activate your licenses 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 Archive Milestone XProtect® Corporate 5. 4. Configure CloudFormation stack parameters to initialize XProtect on AWS. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. When the new surveillance system is working, Milestone recommends that you activate your licenses before you make the final adjustments. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. Setupvideostreamingonyourmobiledevice 37 Listeningtoincomingaudio(explained) 38 Push-to-talk(explained) 38 Mobiledevicemanagement(MDM)(explained) 40 Directstreaming. Default number is 3. Management server. At the bottom of the main workspace, click Activate Licenses Manually, then Offline, and then click Export License for Activation. About licenses. A message confirming the activation will appear. Please note: Specific information on how to get the URL and codec of. pane, select LPR serversLPR cameras. Go to: C:ProgramDataMilestoneMilestone SurveillanceCustomSettings\__Global__ 3. lic file that you got earlier. To add your XProtect license, connect to your deployment and follow the steps below:. Vehicle footage search using license plate number, time, and etc. The path is typically: C:. Generate key pairs required for deploying XProtect on AWS. There are several steps in the license activation process. I try register my email - mjs@vip. When you have installed XProtect VMS, it initially runs on licenses that require activation before a certain period of time has passed. The process takes place: On the My Milestone portal. XProtect Download Manager. ) To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. Click Finish to end the activation process. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. The license activation key provided by Milestone. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. Recording Server Manager. Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. If you can't activate because too many. Use the upgraded software license (. Run the installer for the XProtect Advanced VMS product. Resolution. If you are using any of the XProtect VMS products, Milestone recommends installing the latest. Reliable. . Seamless setup with Husky Assistant. (Software License Code) and with the . " Select "Offline" and then "Import license for activation". Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. If there are multiple site ID’s under the given Software License Code (on your software registration account) it will indicate multiple sites being activated. Server. The credentials are saved in a file on the management server. Display settings are adjustable: Stretch to fit screen, set video loop duration. If in doubt, contact Milestone Support. Answer: Hardware devices added within your "device changes without activation" run as fully activated hardware device licenses and have the status. If you edit the port number, you must also edit the corresponding port number on the server side. Recording Server Manager. - Activating licenses by using the online activation process. 1 base license for XProtect LPR. The workaround is to manually disable the option "Authenticate RTSP over HTTP" on the. One license is required per camera channel. Next, select the SLC license file saved for this purpose. License information overview. Connect to XProtect on AWS instances and activate XProtect VMS licenses. 4. After you deploy, you are ready to add the software license (. . Ask your system administrator for the unique identifier for the server. About device changes without activation. Up to 48 cameras. Milestone Systems advances its enterprise-level video technology with the latest product update, XProtect 2023 R1. Manage Licenses. On the Video push settings screen, specify the following:. Click Import License. The inputs of the Axis A9161 I/O module are not working in XProtect® VMS if the device is added through Axis One-Click. Authentication, configuration, token exchange. About licenses. XProtect. License information overview. For basic information about the different XProtect licenses, see Licenses (explained). The client must be able to: a) Resolve the recording server's DNS hostname. June 20, 2023. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. Clients. 4. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. This guide describes the basic steps for partners who need to register and activate licenses for XProtect Professional VMS products. About device changes without activation. Optional: Enter a description to the license. It comes with centralized management, video Smart Wall and support for failover recording servers. In Milestone Customer DashboardConfiguring and Using XProtect Access. Restart the LPR Server service. ts. After you deploy, you are ready to add the software license (. CATEGORIES. Basically, the device count consists of all devices on all activated sites. (Best is if you copy the file to another location on the computer. Recording Server: - 02/08/2022 - Fixed array dimensions exceeding supported range - 03/08/2022 - Fixed a crash with H265 encoded streams - 19/08/2022 - Fixed latest stored PTZ values not. Automatic license activation requires that the management server is online. XProtect VMS to ensure compatibility with XProtect VMS Products as well as the features they offer. Answer Milestone only offers XProtect Essential+ licenses for the most recently released version of Essential+. The license activation key provided by Milestone. Can you help us get rid of this message "The grace period for one or more devices has expired. Enter the code on the XProtect Web Client login page and tap Log in. Get additional licenses. See what a Milestone solution can do for you. He removes 50 of the cameras from the system and his device changes without activation goes down to 7. Otherwise, the XProtect Mobile app and the server cannot communicate. This article explains how to implement quickly a Milestone cluster with real-time replication and automatic failover of the management services and the SQL database. In XProtect Management Client. Stop the Management Server while the Management Client is still open on the License Information tab. At the very button click "Activate License Manually. In Milestone Customer Dashboard You are now ready to register SLC. This Supported Device List provides an overview of the licenses required to connect IP devices to XProtect. (The Milestone Online Services. License activation (both online and offline) fails for no apparent reason. XProtect Smart Wall provides an overview of all the video data in the XProtect VMS Short for "Video Management Software". The document does not cover XProtect add-on products or Milestone Utilities. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in. Add or modify XProtect VMS extensions and plug-ins. Getting the URL and the type of codec of the device can usually be done from the device’s Web Page or documentation. ; On the Servers screen:. The Milestone XProtect Smart Client User Manual is elaborate, easy to navigate, and gives basic information about the client, as well as intuitive insights for VMS administrators looking to get the most out of their Smart Client machines. Add Milestone Interconnect™ sites. It features multi-layered mapping and comprehensive alarm management. Use the upgraded software license (. Go to Setup mode in the Smart Client and from the System Overview drag and drop the HTML page in the view. License activation (explained) 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveBefore you start This guide describes the basic steps for partners who need to register and activate licenses for XProtect Professional VMS products. plug-in and analytic events, for example, access control or license plate recognition. Optional: In the License group field, assign the SLC to an existing license group . When you install the software, you are asked to provide a valid license file (. If you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. SUPPORT License Chat. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. 2023 R3 2022 R2 2023 R1 2022 R3. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. Create a rule a. The tool is compatible with all XProtect VMS products (Corporate, Expert, Professional+, Express+, Essential+, Professional, Express, and Enterprise). Import your Licence Request file (. XProtect Incident Manager requires the following licenses: A base license that covers the full use of XProtect Incident Manager. pic, . to end the activation process. Add your XProtect license. Activate your licenses manually. Now the the process of registering SLCs has been completely redesigned. A hotfix is available, and a fix is scheduled to be released as part. Smart Client 2020 R1 and later — scripting in HTML. Learn about. lrq file using the ‘Upload Licence Request’. Milestone Systems releases regular updates to XProtect products in the form of hotfixes and cumulative patch installers releases. Enter the user name and password that you want to use with automatic license activation. The default port is 8081. First, from the Control Panel → "Uninstall a Program", uninstall all programs that include Milestone, XProtect, or ( Microsoft) SQL in their name. XProtect LPR requires the following licenses:. Specify the number of characters for the code. Management Server service. There are several steps in the license activation process. Go to: C:Program FilesMilestoneXProtect Management ServerIISManagementServer. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. The inputs of the Axis A9161 I/O module are not working in XProtect® VMS if the device is added through Axis One-Click. However, standard Milestone practices recommend that the license should be activated upon each hardware update, in order to maintain an up. Microphones. January 2023 at 07. Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. — If you see any Milestone related keys listed here,. Read more about Milestone XProtect products and Milestone Care. Learn about the benefits of both Milestone Care™ Plus and Premium. lic) file Add hardware devices in XProtect Management Client. Move the file called E145597A-ECAF-40A1-99E6-14BB9D45A09E. There are several steps in the license activation process. Pre-loaded with XProtect. With Milestone Customer Dashboard you can register, view, activate and update software license codes (SLCs). Clients. In version 2016 of XProtect Corporate and XProtect Expert, the activation is done by the Management Server regardless of where the Management Client is running. On the left-hand menu, go to "License Information". Select the appropriate XProtect on AWS Marketplace product. In the past few months I have installed Milestone Xprotect VMS on at least four PCs so I am used to this by now. Download PDF. Restart the host machine (hardware where the XProtect 2016 is currently running). Step by step process for activating XProtect Professional VMS product 2017 R1 (11. Adding your XProtect license. In the address bar of your web browser, enter the internet address that your system administrator has given you. Video resolution - The options for setting the resolution of the video stream are Low, Medium, High, or HD. This means that 8 of the cameras previously added within the 15 device changes without activation go into a grace period. Symptoms. On the Video Push screen, tap . Points. Husky IVO is pre-loaded with XProtect, saving you time on setup and installation. Upgrade to a newer version of an XProtect VMS product, including service releases. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. The MilestonePSTools PowerShell module. Integrator. Register software license codes on Milestone Customer Dashboard When you purchase an XProtect Professional VMS product, you. It is built with innovative technology designed to save you money and boost the overall. Milestone XProtect's core processes also require the following ports to be open. In Milestone Customer. Its robust capabilities make it suitable for mission-critical. All Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware. Clients. There are several steps in the license activation process. Copy your software license (. "Installed Milestone Xprotect essential+ and the system shows "The system is unable to communicate with license activation server" It looks like system can reach:. Milestone recommends that you activate your licenses before you make the final adjustments. With optimized recognition algorithms for more than 200 countries and states around the. Use the upgraded software license (. Copy the backup to the new Management Server. Licenses. Milestone Systems announces its latest product update, XProtect 2023 R2, a software upgrade designed to meet the evolving demands of Video Management Software (VMS) users. . Online activation: Open your XProtect Management Client. Your recording server is not running. If you are using XProtect Express, you have less functionality available to you. From the manual book, I need to login into the Milestone Customer dashboard. XProtect ® Essential+ is a full-featured version of Milestone’s market-leading video management software (VMS) at no cost. lic). Before you activate your licenses, you must add the Software License Code (SLC) to your Software. 20m. This means that you have the freedom to integrate 13,000+ devices with our XProtect and Husky video management products and choose between more. See the XProtect VMS Administrator manual. If you are an existing user, enter your user name and password to log into the software registration system. XProtect Go is free surveillance software that is licensed for one year from the date of initial installation/License activation. TCP and UDP, IPv4 only, port 1234, no separator, local host only, current code page encoding (ANSI). xxxx to XProtect Go 2. Your SLC is also. XProtect® Express. Click "Browse" and load your . In the Register new software license dialog box, enter the SLC and select the customer if the customer is already created on Milestone Customer Dashboard. Enter the code on the XProtect Web Client login page and tap Log in. To read the characters on a plate, XProtect LPR uses optical character recognition on images aided by specialized camera settings. The workaround is to manually disable the option "Authenticate RTSP over HTTP" on the. 1001. When you perform an online activation, you may encounter the following error: Exception: The maximum message size quota for incoming messages (65536) has been exceeded. Add Milestone Interconnect™ sites. This is particularly useful when you view multiple video streams with high frame rate A measure indicating the amount of information contained in motion video. Note: For XProtect VMS products (Corporate. About device changes without activation. Best practices: Use a domain user to run the installer, the services and IIS pools for XProtect VMS, with the. Benefits of enabling automatic license activation. A pop-up message will appear if the activation was successful. The following describes how to install the plug-in: 1. When you purchase your software and licenses, you get: An order confirmation and a software license file named after your SLC (Software License Code) and with the . Is it free for any user to login or there is already a custormer list when generating SLC? Thanks for your help in advance. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. The process takes place: On the My Milestone portal. On the XProtect Smart Client computer, download the vc_redist. Recieve Code Blue intercom activations as alarm / event records with Video Bookmarks. When license activation is performed, the following takes place: 1. Click "Browse" and select the . Refer to the individual product specification sheets for a complete listing of all features for a given XProtect product. lrq file". bg but not receive activation email. 3. Note: XProtect Smart Client supports hardware accelerated decoding using Intel® and NVIDIA® GPUs. 2012-08-31 09:35:11 Information Sco: Attempting to open registry subkey. Register software license codes on Milestone Customer Dashboard Intended for Milestone partners and resellers, Milestone Customer Dashboard is a free, easy-to-use tool for managing information about Milestone software licenses and installations. About automatic license activation. Other hotfixes and FAQs related to the XProtect 2020 R2 release Smart Client. If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific. You can also assign licenses to your customers, combine licenses into custom license groups, and create test licenses. A message confirming the activation will appear. With Milestone, you have the freedom to integrate 13,000+ devices with our XProtect video management software platform. Upgrade XProtect VMS to run in FIPS 140-2 compliant mode. 15. With support for up to eight cameras and devices, XProtect Essential+ is the perfect match for smaller businesses who want basic video surveillance to protect employees and assets. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. Step 1 & 2 - Install and stop services. This indicates that you have already activated the license on another server. If you have not yet registered your Software License Code (SLC), you must do so. Click Browse, locate the software license file, and then click Continue. Versions of XProtect® affected: 2020 R2 - 2023 R1. The problem is indirectly caused by a faulty driver made for Panasonic cameras. Activate your licenses manually. Add or modify XProtect VMS extensions and plug-ins. On the old Management Server, make a backup of the XProtect SQL databases ( Surveillance and SurveillanceLogServer ). Alarms: View alarms from all cameras (see View alarms). Click "Browse" and load your . b) Connect to the recording server on port 7563. In Milestone Customer DashboardXProtect Corporate About Licenses. For secure connections, the default port is 8082. Offline activation: Open your XProtect Management Client. About licenses. A software license file named after your SLC (Software License Code) and with the . . lrq file using the ‘Upload Licence Request’. How to perform a license activation — XProtect VMS products. 5 features has been removed. A hotfix is available, and a fix is scheduled to be released as part. Latest Alarm Plug-in features include: Looping "before-and-after" video: Shows most recent XProtect alarm, displaying video as it occurred. Click Finish to end the activation process. If you are developing an integration specifically targeted at the retiring E-code XProtect® versions (XProtect Professional VMS: currently includes XProtect Professional and XProtect Express) you should, instead of. The steps outlined in this article will. Replace the "VideoOS. This period of time is called the grace period. The SLC will be forwarded to your Milestone distributor / reseller in an e-mail when the NVR unit is shipped. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. If it is not online, you can activate the license using the BriefCam License Activation tool, which you can access by clicking the following icon after the installation completes. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you.